Eye glasses

I recently got a new pair of glasses a few months couple months back. I wanted to know if they would be covered by my insurance so I call the number on the card. Man they get on the phone saying this call is being recorded they started asking me about do I own any property they mentioned 441 they mentioned another address they asked if I knew so and so. I was like, they doin all this for a pair of glasses. I was just trying to see clearly.