I expect

 To much 

But from what I'm being told

 This is normal 

The insurance company

 Gave me another place to call and yeah blah blah blah 

Well I called the insurance company

 Again 

In the meantime

 I get a call from the resident doctors 221 Michigan st

She recommends

 No one but my insurance company says that there is a specialist in the same office 

Instead of my doctor

 Recommending the hand specialist in her office building 

I need to see basically

 A  hand surgeon 

And it's not like

 I can do anything 

With out

 Explanation 

So yeah that guy

 Trying to run me over very unnerving